![]() ![]() Dmitry Streblechenko (MVP) Redemption - what the Outlook Object Model should have been Version 5. The MAPI system must be loaded dynamically instead of statically linking to mapi32.dll. You should allocate or provide a storage location that has enough space and is fast enough to be used for the processing and output of the generated restore files. This error happen if the application loads a stub MAPI dll from the Windows folder. Normally, they are installed when you install Outlook but you dont want to do this on a production Exchange server. MAPI is the set of software components that allow an application to communicate with Exchange. Make sure MAPI is installed and configured correctly. If you have a virtual environment, you can create a Windows Guest VM, and install a supported version of Outlook along with Ontrack for restore purposes. The MAPI subsystem cannot be correctly initialized and used. You must uninstall the 64-bit release and install Outlook 32-bit before installing Ontrack Power Controls. In the upper-left corner, open the 'File' menu, click 'Export email', then select 'Email messages'. The 64-bit version is of Outlook is not supported under any release. To export e-mail messages from Windows Live Mail: 1. Supported Outlook Versions for release 7.x are: (note, 7.x is no longer supported by Kroll) Outlook 2019 32-bit (Ontrack v9.3 minimum).Supported Outlook versions for release 9.x are: ![]() Outlook 2016 is not supported under Kroll 7.x releases and may present this error if attempted. Kroll Ontrack PowerControls 9.x requires a compatible version of Outlook installed along with the latest service pack for that version.
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